Legal, Privacy & SMS Disclosures
Legal, Privacy & SMS Terms
Effective Date: May 27, 2026
Operator's Edge, LLC ("Operator's Edge Co.", "Operator's Edge", "Ops Edge", "we," "our," or "us") is committed to protecting your privacy and communicating with transparency. This page explains how we collect, use, and protect your information, as well as the terms governing the use of our website, forms, assessments, and communications.
Privacy Policy
Information We Collect
Operator's Edge Co. may collect personal information that you voluntarily provide through our website, assessments, forms, scheduling tools, chat widgets, surveys, email communications, and other interactions. This information may include your name, email address, phone number, company name, business information, and any details you choose to provide.
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, referral sources, and other website usage data.
How We Use Your Information
Operator's Edge Co. may use collected information to:
• Respond to inquiries and requests
• Deliver assessments, resources, and services
• Schedule consultations and appointments
• Provide customer support
• Communicate regarding services, appointments, and account-related matters
• Improve our website, content, products, and services
• Analyze website performance and visitor engagement
• Comply with legal and regulatory requirements
We will only use your information for legitimate business purposes related to the services, resources, and communications you have requested or authorized. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Data Security
We take reasonable measures to protect the information you provide. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
SMS Communications, Consent, & User Rights
SMS Communications, Cookies, Security, and Your Rights
SMS Communications
If you provide your phone number and expressly consent to receive text messages, Operator's Edge Co. may send communications related to your inquiries, appointments, assessment results, services, customer support, and account updates.
Message frequency may vary. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP.
SMS consent is not a condition of purchase.
SMS Privacy Commitment
Operator's Edge Co. does not sell, rent, share, distribute, or otherwise disclose SMS opt-in data, consent records, or phone numbers to third parties or affiliates for marketing or promotional purposes.
Cookie and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and improve website performance. We may utilize services including Google Analytics and Google Tag Manager to better understand how visitors interact with our website.
These technologies may collect information such as pages visited, time spent on pages, referral sources, device information, and browsing behavior. This information is used solely to improve our website, services, and user experience.
Data Security
Operator's Edge Co. implements reasonable administrative, technical, and physical safeguards designed to protect the information we collect. While we take reasonable measures to secure your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting Operator's Edge Co. You may unsubscribe from marketing emails at any time using the unsubscribe link included in our communications. You may opt out of SMS communications at any time by replying STOP.
Terms & Conditions
By accessing or using this website, its forms, chat widgets, assessments, or booking pages, you agree to the following terms.
SMS Communications
By providing your phone number and opting in to receive text messages from Operator's Edge Co., you consent to receive communications related to your inquiries, appointments, assessment results, services, account updates, and customer support.
Message frequency may vary. Message and data rates may apply.
You may opt out of receiving SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact Operator's Edge Co. directly.
Wireless carriers are not liable for delayed or undelivered messages.
Eligibility & Age Requirement
By using this website, submitting information, requesting services, or opting in to receive communications from Operator's Edge Co., you represent and warrant that you are at least eighteen (18) years of age and legally capable of entering into binding agreements.
Operator's Edge Co. does not knowingly collect information from individuals under the age of 18.
Website Use
The content on this website is provided for informational and educational purposes only.
Nothing contained on this website constitutes legal, financial, accounting, tax, or professional advice.
Intellectual Property
All content, frameworks, assessments, graphics, downloads, written materials, and resources provided by Operator's Edge Co. are protected by copyright and intellectual property laws. These materials may not be copied, reproduced, distributed, sold, modified, or repurposed without prior written permission.
Code of Conduct
Operator's Edge Co. is committed to fostering productive, professional, and respectful working relationships.
We believe the best outcomes occur when clients and advisors engage with honesty, transparency, mutual respect, and a shared commitment to progress.
We ask that all parties communicate professionally, respect scheduled commitments, and participate in the implementation process in good faith.
Operator's Edge Co. reserves the right to discontinue services if interactions become abusive, discriminatory, threatening, or otherwise inconsistent with a professional working relationship.
Our goal is simple: create an environment where meaningful growth, collaboration, and positive outcomes can occur.
No Guarantee of Results
Every business is different.
While we provide strategic guidance, operational recommendations, systems, frameworks, and implementation support, we cannot guarantee specific business outcomes, revenue increases, profitability, growth rates, or other results.
Business performance depends on numerous factors outside our control, including implementation, market conditions, leadership decisions, and organizational execution.
Refund Policy
Operator's Edge is committed to providing thoughtful guidance, practical recommendations, and high-quality professional services.
Because every business, leadership team, and implementation process is unique, we cannot guarantee specific business outcomes, revenue growth, profitability, or results.
We do guarantee that every engagement will be approached with professionalism, integrity, and a genuine commitment to helping you identify opportunities for improvement and growth.
Unless otherwise stated in a written agreement, fees paid for assessments, Labs, advisory services, consulting engagements, workshops, and virtual or on-site coaching sessions are non-refundable.
If concerns arise during an engagement, we encourage open communication so that we can work together to address challenges and identify appropriate solutions.
Third-Party Tools & Services
Our website may reference or link to third-party software, tools, websites, or resources. Operator's Edge Co. is not responsible for the content, availability, security, or practices of any third-party services.
Limitation of Liability
Operator's Edge Co. shall not be liable for any direct, indirect, incidental, consequential, or special damages resulting from the use of this website, our resources, recommendations, or services.
Updates
We reserve the right to update this page at any time. Changes become effective immediately upon posting.
Contact Information
Operator's Edge Co.
Sheri Horvath
Founder & Strategic Advisor
www. opsedgeco.com
If you have questions regarding this page, your information, or our communication practices, please contact us directly.
