Terms Of Use

SMS & Terms Of Use

Effective Date: May 27, 2026

Operator's Edge, LLC ("Operator's Edge Co.", "Operator's Edge", "Ops Edge", "we," "our," or "us") is committed to protecting your privacy and communicating with transparency. This page explains how we collect, use, and protect your information, as well as the terms governing the use of our website, forms, assessments, and communications.

SMS Communications & Consent

By providing your mobile phone number through Operator's Edge Co.'s website, forms, assessments, appointment scheduling tools, or other communications, you consent to receive text messages from Operator's Edge Co. regarding:

• Appointment confirmations and reminders

• Scheduling updates

• Service-related communications

• Requested information and resources

• Business-related follow-up communications

Message Frequency

Message frequency varies based on your interaction with our business.

Message & Data Rates

Message and data rates may apply according to your mobile carrier plan.

Opting Out

You may opt out of receiving text messages at any time by replying:

STOP

to any message received from us.

For assistance, reply:

HELP

or contact us directly.

Consent

Consent to receive SMS communications is not a condition of purchasing services from Operator's Edge Co.

Terms & Conditions

By accessing or using Operator's Edge Co.'s website (www.opsedgeco.com), its forms, chat widgets, assessments, or booking pages, you agree to the following terms.

SMS Communications

By providing your phone number and opting in to receive text messages from Operator's Edge Co., you consent to receive communications related to your inquiries, appointments, assessment results, services, account updates, and customer support.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact Operator's Edge Co. directly.

Wireless carriers are not liable for delayed or undelivered messages.

Eligibility & Age Requirement

By using this website, submitting information, requesting services, or opting in to receive communications from Operator's Edge Co., you represent and warrant that you are at least eighteen (18) years of age and legally capable of entering into binding agreements.

Operator's Edge Co. does not knowingly collect information from individuals under the age of 18.

Website Use

The content on this website is provided for informational and educational purposes only.

Nothing contained on this website constitutes legal, financial, accounting, tax, or professional advice.

Privacy

Your use of this website and our services is also governed by our Privacy Policy. By using this website, submitting forms, completing assessments, scheduling appointments, or opting into communications, you acknowledge that you have reviewed and agree to our Privacy Policy.

For additional information regarding how we collect, use, and protect your information, please review our Privacy Policy at https://www.opsedgeco.com/privacy-policy.

Intellectual Property

All content, frameworks, assessments, graphics, downloads, written materials, and resources provided by Operator's Edge Co. are protected by copyright and intellectual property laws. These materials may not be copied, reproduced, distributed, sold, modified, or repurposed without prior written permission.

Code of Conduct

Operator's Edge Co. is committed to fostering productive, professional, and respectful working relationships.

We believe the best outcomes occur when clients and advisors engage with honesty, transparency, mutual respect, and a shared commitment to progress.

We ask that all parties communicate professionally, respect scheduled commitments, and participate in the implementation process in good faith.

Operator's Edge Co. reserves the right to discontinue services if interactions become abusive, discriminatory, threatening, or otherwise inconsistent with a professional working relationship.

Our goal is simple: create an environment where meaningful growth, collaboration, and positive outcomes can occur.

No Guarantee of Results

Every business is different.

While we provide strategic guidance, operational recommendations, systems, frameworks, and implementation support, we cannot guarantee specific business outcomes, revenue increases, profitability, growth rates, or other results.

Business performance depends on numerous factors outside our control, including implementation, market conditions, leadership decisions, and organizational execution.

Refund Policy

Operator's Edge is committed to providing thoughtful guidance, practical recommendations, and high-quality professional services.

Because every business, leadership team, and implementation process is unique, we cannot guarantee specific business outcomes, revenue growth, profitability, or results.

We do guarantee that every engagement will be approached with professionalism, integrity, and a genuine commitment to helping you identify opportunities for improvement and growth.

Unless otherwise stated in a written agreement, fees paid for assessments, Labs, advisory services, consulting engagements, workshops, and virtual or on-site coaching sessions are non-refundable.

If concerns arise during an engagement, we encourage open communication so that we can work together to address challenges and identify appropriate solutions.

Third-Party Tools & Services

Our website may reference or link to third-party software, tools, websites, or resources. Operator's Edge Co. is not responsible for the content, availability, security, or practices of any third-party services.

Limitation of Liability

Operator's Edge Co. shall not be liable for any direct, indirect, incidental, consequential, or special damages resulting from the use of this website, our resources, recommendations, or services.

Updates

We reserve the right to update this page at any time. Changes become effective immediately upon posting.

Contact Information

Operator's Edge Co.

Sheri Horvath
Founder & Strategic Advisor

[email protected]

www. opsedgeco.com

If you have questions regarding this page, your information, or our communication practices, please contact us directly.

ABOUT OPERATOR'S EDGE Co.

CUSTOMER CARE

NEWS